This programme offers guidance on the management of Lasting Power of Attorney (LPOA) and supporting families following a resident’s death in a care setting. The programme begins by explaining the legal framework of LPOA, detailing both Health and Welfare and Property and Financial Affairs LPOAs. Participants will gain a clear understanding of the importance of keeping LPOA documents valid, up-to-date, and appropriately recorded in care plans.
The second section covers compassionate communication and practical assistance for families after a resident passes away. Attendees will learn how to navigate sensitive topics with empathy, helping families manage tasks such as notifications to authorities, managing personal belongings, and supporting the process of obtaining a death certificate.
Participants will also explore legal protocols, such as understanding how the LPOA impacts post-death decision-making and guiding families through the process. Emotional support strategies will be highlighted, including active listening, providing grief resources, and following up with families.
The programme emphasises the importance of creating a supportive care environment, training staff on bereavement protocols, and fostering empathy throughout the team. By the end of the programme, attendees will be equipped with the skills to manage LPOA effectively and assist families with dignity during difficult times.
Understand the Role of LPOA: Participants will learn the key aspects of Lasting Power of Attorney (LPOA), including its types (Health and Welfare, Property and Financial Affairs), and its importance in ensuring residents' wishes are respected.
Ensure Legal Validity and Compliance: Attendees will gain knowledge on maintaining valid and up-to-date LPOA documents, ensuring they are properly recorded and aligned with legal and regulatory requirements in care settings.
Provide Compassionate Family Support: Participants will develop skills to communicate with empathy and provide practical assistance to families after a resident passes away, including managing notifications and personal belongings.
Navigate Legal Protocols Post-Death: The course will equip participants to guide families through critical legal processes such as obtaining a death certificate and understanding how LPOA affects estate management.
Create a Supportive and Empathetic Care Environment: Participants will learn how to foster a supportive care environment through staff training, clear policies, and fostering empathy to ensure families feel cared for during bereavement.
